Order Cancellation and Shipping
All in-stock products ship within 3 business days of your order. Backordered products may still be ordered, and they will ship as soon as they are in-stock again. Your credit card is charged at the time of order. You may cancel your order, and receive a full refund, at anytime prior to the shipment of your order by contacting firstname.lastname@example.org.
Shipping costs are not included in the advertised costs of DeltaMaker products and applicable shipping charges will be added to your cart during the checkout process.
Through our website, we only ship to United States addresses. If you live outside the United States and are interested in purchasing DeltaMaker products, please contact at email@example.com so that we can make arrangements for your purchase.
DeltaMaker accepts returns for refund or exchanges within 30 days of the date they left our facility, subject to the following conditions. Returns are not accepted after 30 days.
Item must be unused, undamaged, contain all the original components and accessories, and in the same condition you received it. Filament must still be sealed in its original vacuum packaging. 3D Printers must be unused and returned in the original box with original packaging in place. If a 3D printer has been used, please see warranty information below.
Restocking and Processing
A restocking fee of 10% for non-defective items will be applied against the amount to be refunded. The approved refund amount will be applied against the original credit card or by the original method of payment. DeltaMaker will notify when the refund has been processed for you to verify with your bank or credit card company.
Upon receipt of your return, will inspect the item(s) for missing components and may charge a fee against your return for used or missing items.
Exclusive Limited Warranty on DeltaMaker 3D Printers
DeltaMaker warranty obligations for all 3D Printers sold by DeltaMaker are limited to the terms below:
DeltaMaker warrants DeltaMaker 3D Printers against defects in materials and workmanship under normal use for a period of one year from the date of original purchase.
End User agrees to participate in the process of diagnosing and repairing the printer as instructed by DeltaMaker, with appropriate replacement components provided at our expense. The End User may choose to pay shipping costs to send the 3D printer back to DeltaMaker headquarters in Orlando Florida and the repair will be performed at no cost. At our sole discretion, DeltaMaker may choose to replace a defective printer with a new or refurbished printer that is functionally equivalent to the product as originally ordered.
This warranty does not apply to (1) any consumable items; (2) damage caused by using the product outside of its intended purpose; (3) damage caused by fire, flood, wind, earthquake, or other acts of nature; (4) any cosmetic damage that does not impact product performance; or (5) neglect, abuse, or misuse of the product.